Shipping and Payment
Payment and Shipping Policy
Welcome to Samarr! We aim to provide a seamless shopping experience for all our customers. Below are our detailed payment and shipping policies to help you place your order with confidence.
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Payment Options
1. Cash on Delivery (COD):
We offer Cash on Delivery (COD) for customers across Pakistan. Please note, this service is currently limited to Pakistan and is not available for international orders.
2. Bank Transfer:
We also accept bank transfer. After placing your order, we will send you the bank details via WhatsApp to complete the payment. Please transfer the payment and share a screenshot of the transaction for confirmation.
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Shipping & Delivery
Delivery Time:
- Karachi: Deliveries take 5-7 business days.
- Other Cities: Deliveries take 7-10 business days.
Delivery Charges:
- Standard Delivery: 200 PKR across all cities in Pakistan.
- FREE Delivery: On all orders above 3000 PKR.
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Delivery Guidelines
1. Receiving Parcels: Ensure that someone is available to receive your parcel. Our third-party courier services follow their own routes and cannot deliver within specific time slots.
2. Corresponding with Courier Riders: Please answer calls from unknown numbers if you are expecting a parcel. If the courier is unable to reach you, the parcel will be returned to us, and reshipping will require additional delivery charges.
3. Order Cancellation: Orders can only be canceled within 24 hours of placing them. Once this period passes, cancellations will no longer be accepted.
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If you have any questions or concerns regarding our payment and shipping policies, feel free to get in touch with us via our social media platforms. We’re always here to help!
Thank you for shopping with Samarr.